What sizes do you offer for the family?

Our collection spans across all genders and ages, from the smallest children to adults, focusing on versatile fashion with reliable utility.

How can we assist your family today

Find guidance on sizing, shipping, and our quality promise. We are committed to making your shopping journey effortless.

Sizing Guides

Detailed measurements for all family members, from infants to adults. Ensure the perfect fit for every garment in our collection.

View Sizing Charts

Shipping Logistics

Everything you need to know about our nationwide delivery network covering every corner of Kenya.

Quality Returns

Our commitment to excellence. Learn about our inspection process and satisfaction guarantee.

Account Care

Manage your orders, update delivery preferences, and track your history with Softtouchmasters.

Manage Account

Common Inquiries

How long does nationwide shipping take.

We reach every corner of Kenya within three to five business days. Our dedicated logistics team ensures that high quality clothing is never out of reach, regardless of your location.

What is the Softtouchmasters quality guarantee.

Every garment is inspected for durability and timeless finish. Our commitment to excellence ensures that shoppers feel confident in their purchases, reflecting our dedication to customer satisfaction.

Do you offer clothing for all ages.

Yes, Softtouchmasters serves as a premier destination for the entire family. Our curated selection spans across all genders and ages, from the smallest children to adults seeking reliable attire.

What are your operating hours for support.

Our team operates with an impressive window of availability from 8:30am to 6:30am daily to address inquiries. This reflects our deep rooted passion for service and making every customer feel valued.

Still have questions.

Our team is available from 8:30am to 6:30am to ensure your satisfaction. Reach out directly for personalized assistance.

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